Terms of Service

Last Updated: January 2, 2026

1. ACCEPTANCE OF TERMS AND CONDITIONS

By downloading, installing, accessing, or using Chronicity ("the App" or "Service"), whether through mobile devices, web platforms, or any other means, you and any entity on whose behalf you accept these Terms (collectively "User") agree to be legally bound by these Terms of Service ("Terms"). These Terms constitute a binding agreement between User and Chronicity, Inc. ("Company," "we," "us," or "our").

If you do not agree to these Terms in their entirety, you must immediately cease use of the App and uninstall it from all devices. Your continued use of the App following any amendments to these Terms constitutes your acceptance of such modifications.

These Terms supersede all prior agreements, understandings, and negotiations, whether written or oral, relating to the subject matter hereof.

2. SERVICE DESCRIPTION AND LIMITATION OF USE

Chronicity is a proprietary health tracking and management application designed as a supplementary tool for personal health monitoring and data organization related to rheumatological and chronic inflammatory conditions.

The App provides features including but not limited to:

  • AI Flare Risk Predictor using weather, health data, and meal analysis

  • Personal Health Reports for healthcare provider visits

  • Symptom tracking and historical logging

  • Medication management, scheduling, and reminder functionality

  • Appointment scheduling and notifications

  • Health data visualization and analytics

  • AI-powered health assistant (Ava) via chat and voice

  • Personalized meal recommendations and nutrition tracking

  • AI meal scanning and nutritional analysis

  • Photo documentation and progress tracking

  • Medical document management

  • Personal health notes (voice and text)

  • Sleep log tracking

  • Pain and fatigue diary

  • Disease-specific assessment tools

  • Secure data backup and synchronization

THE APP IS PROVIDED EXCLUSIVELY FOR PERSONAL, NON-COMMERCIAL USE. Any commercial exploitation, reproduction, or distribution is strictly prohibited without express written consent from the Company.

3. CRITICAL MEDICAL DISCLAIMER AND ASSUMPTION OF RISK

IMPORTANT - PLEASE READ CAREFULLY:

3.1 NOT A MEDICAL SERVICE

Chronicity is expressly NOT, and shall not be construed as, a substitute for, replacement of, or equivalent to professional medical advice, diagnosis, treatment, or prescription services. The App does not constitute medical practice and cannot replace the judgment of licensed healthcare professionals.

3.2 REGULATORY STATUS AND DEVICE CLASSIFICATION

  • USA (FDA): This App is NOT an FDA-cleared or FDA-approved medical device. The App has not been evaluated by the U.S. Food and Drug Administration for the diagnosis, cure, mitigation, treatment, or prevention of any disease or medical condition.

  • EUROPE (CE/MDR): This App is not CE-marked as a medical device under the EU Medical Device Regulation (MDR 2017/745). It is classified as a wellness and lifestyle application.

  • CANADA (Health Canada): This App is not licensed or approved by Health Canada as a medical device under the Medical Devices Regulations.

  • AUSTRALIA (TGA): This App is not registered with the Therapeutic Goods Administration (TGA) as a medical device and is not intended for therapeutic use.

  • The App is intended solely as a general wellness, fitness, and personal health tracking tool for informational purposes.

3.3 NOT FOR CLINICAL USE

The App is NOT intended for clinical decision-making, diagnosis, or treatment planning. Healthcare providers should not rely on data from this App as the sole basis for medical decisions. All health data should be independently verified through appropriate clinical assessments and diagnostic procedures.

3.4 MEDICAL ADVICE

The App provides only preliminary informational support and is not intended to provide, and should not be relied upon as, medical advice. Any data, insights, suggestions, or information provided by the App are informational in nature only and do not constitute professional medical guidance.

3.5 USER RESPONSIBILITY

Users are solely and absolutely responsible for:

  • Seeking professional medical advice from licensed physicians or qualified healthcare providers for any medical conditions, symptoms, or concerns

  • Never disregarding, delaying, or failing to seek professional medical advice because of information, data, or insights obtained from the App

  • Verifying any health information with their healthcare providers before making any health decisions

  • Maintaining regular consultations with their healthcare providers

  • Understanding that self-monitoring tools cannot replace professional medical supervision

3.6 EMERGENCY SITUATIONS

In any medical emergency or life-threatening situation, User must immediately contact emergency services (911 in USA/Canada, 112 in Europe, 000 in Australia, or local emergency number) or proceed to the nearest emergency room. Do not rely on the App in emergency situations. The App does not provide emergency medical response capabilities.

3.7 ASSUMPTION OF RISK

User expressly assumes all risks associated with their use of the App and the completeness, accuracy, reliability, and timeliness of any information obtained therefrom.

4. HEALTH DATA COLLECTION, USE, AND LIMITATIONS

4.1 TYPES OF HEALTH DATA COLLECTED

The App may collect, process, and store various types of health and wellness data, including but not limited to:

  • Symptom logs and severity ratings

  • Medication names, dosages, and adherence data

  • Disease activity scores and wellness metrics

  • Laboratory test results and clinical measurements

  • Physical activity and exercise data

  • Dietary intake and nutrition information

  • Sleep patterns and quality metrics

  • Photographic documentation of symptoms or physical conditions

  • Pain levels and quality of life assessments

  • Medical appointment history and notes

4.2 HEALTH DATA ACCURACY DISCLAIMER

  • The App relies on User-entered data and cannot verify the accuracy, completeness, or reliability of such information

  • AI-powered analysis and insights are based on algorithms and may produce errors, inaccuracies, or misleading results

  • Health scores, trend analyses, and predictive insights are estimates only and should not be used for medical decision-making

  • The App may malfunction, display incorrect data, or lose data due to technical issues

  • Users should maintain independent health records and not rely solely on the App

4.3 HEALTH DATA SHARING AND THIRD-PARTY INTEGRATIONS

  • Health data may be shared with third-party cloud storage providers for backup and synchronization purposes

  • Aggregated, de-identified health data may be used for research, analytics, and service improvement

  • Users may voluntarily share health data with healthcare providers through export features

  • The Company will never sell personally identifiable health data to third parties for marketing purposes

  • The App complies with Google Play Store Sensitive Permissions and APIs policies for health data access

  • The App complies with Apple App Store Guidelines for HealthKit and health data handling

4.4 HEALTH DATA RETENTION AND DELETION

  • Health data is retained for the duration of active account usage

  • Upon account deletion, health data may be retained for up to 90 days for backup and recovery purposes

  • Certain anonymized data may be retained indefinitely for research and analytics

  • Users can request complete data deletion by contacting support

  • Data deletion requests will be processed within 30 days in compliance with applicable regulations

4.5 INTEGRATION WITH APPLE HEALTH, GOOGLE FIT, AND THIRD-PARTY HEALTH PLATFORMS

  • The App may integrate with Apple Health (HealthKit), Google Fit, or other health platforms with User consent

  • Users must explicitly grant permission for each data type accessed or shared

  • Data shared with third-party platforms is subject to their respective privacy policies and terms

  • The Company is not responsible for data handling by third-party health platforms

  • Users may revoke health data sharing permissions at any time through device settings

  • Health data from platform integrations will not be used for advertising or marketing purposes

5. AI-POWERED PRE-ASSESSMENT FEATURES AND LIMITATIONS

5.1 AI PRE-ASSESSMENT ASSISTANT (AVA)

  • Ava is a Pre-Assessment Assistant designed to help users organize health information for healthcare provider discussions

  • Ava is available via text chat AND voice conversation

  • Ava is NOT a licensed medical professional, medical device, or substitute for professional medical advice

  • AI-generated responses are for EDUCATIONAL and INFORMATIONAL purposes only

  • AI responses may contain errors, inaccuracies, or outdated information and must be verified with healthcare providers

  • The AI CANNOT diagnose conditions, recommend treatments, prescribe medications, or provide emergency guidance

  • Users must always consult qualified healthcare providers for all medical decisions

5.2 AI FLARE RISK PREDICTOR

  • The Flare Risk Predictor analyzes weather data, recent health logs, medications, and meal data to estimate flare risk

  • Predictions are ESTIMATES only and should NOT be used for medical decision-making

  • Weather sensitivity varies by individual - the predictor provides general patterns only

  • Users should discuss any health concerns with their healthcare provider regardless of predictor results

  • The predictor cannot account for all factors that may influence flare occurrence

5.3 AI VISION AND IMAGE ANALYSIS (Pre-Assessment Tools)

  • Photo analysis features are documentation tools to help track changes for healthcare provider discussions

  • Image analysis CANNOT diagnose any condition - only a physical examination by a healthcare provider can do that

  • Nutritional estimates from meal scanning are approximations for tracking purposes only

  • Users should discuss dietary changes with healthcare providers or registered dietitians

  • Photos uploaded for analysis are processed using third-party AI services and subject to their terms

5.4 PERSONALIZED MEAL RECOMMENDATIONS

  • Meal recommendations are based on general nutritional guidelines for your condition

  • Recommendations consider your location, preferences, and diagnosis but are NOT a substitute for professional dietary advice

  • Users with specific dietary needs or allergies should consult healthcare providers or registered dietitians

  • Nutritional information is estimated and may vary based on preparation methods

5.5 HEALTH INSIGHTS AND TRACKING (Pre-Assessment Information)

  • Trend analysis, wellness scores, and health insights are for personal tracking and appointment preparation

  • These tools help identify patterns to DISCUSS with healthcare providers - they cannot interpret clinical significance

  • Algorithms may not account for individual variations, comorbidities, or unique health circumstances

  • Users must consult healthcare providers for proper interpretation of any health patterns or concerns

5.6 EARLY VERSION & CONTINUOUS IMPROVEMENT

Chronicity is currently in its first version and is actively evolving. We are continuously improving features, accuracy, and user experience based on feedback and ongoing development. While Ava uses advanced AI to provide helpful general information, AI-generated responses may occasionally be inaccurate or incomplete.

Users acknowledge that:

  • The App is under active development with regular updates and improvements

  • Features, functionality, and AI accuracy will improve over time

  • Occasional errors, bugs, or inaccuracies may occur during this early phase

  • User feedback is essential for improving the App and its AI capabilities

  • AI-generated responses should be treated as preliminary information that requires verification

  • The Company is committed to transparency about limitations and continuous quality improvement

6. USER OBLIGATIONS AND CONDUCT RESTRICTIONS

User agrees to:

6.1 ACCURACY AND TRUTHFULNESS

Provide accurate, complete, and truthful information during registration and throughout use of the App. User is solely responsible for the accuracy of all health data entered.

6.2 ACCOUNT SECURITY

Maintain strict confidentiality of account credentials, passwords, and authentication information. User is liable for all activities conducted under their account credentials.

6.3 PROHIBITED CONDUCT

Refrain from:

  • Sharing, selling, or transferring account credentials to any third party

  • Using the App for any unlawful, fraudulent, or malicious purpose

  • Attempting to gain unauthorized access to the App or its systems

  • Reverse engineering, decompiling, or attempting to discover the source code

  • Uploading, transmitting, or introducing viruses, malware, worms, or malicious code

  • Violating any applicable laws, regulations, or third-party rights

  • Using the App to harass, threaten, defame, or harm any individual

  • Interfering with the normal operation of the App or its servers

  • Circumventing any security, authentication, or access control mechanisms

7. PRIVACY, DATA PROTECTION, AND SECURITY

User's privacy and data security are of paramount importance. User's use of personal information is governed by the Chronicity Privacy Policy, which is expressly incorporated into these Terms by reference.

7.1 INTERNATIONAL DATA PROTECTION COMPLIANCE

  • USA: HIPAA (Health Insurance Portability and Accountability Act) compliance for protected health information

  • USA: CCPA (California Consumer Privacy Act) and state privacy laws compliance

  • Europe: GDPR (General Data Protection Regulation) compliance for EU/EEA residents

  • Canada: PIPEDA (Personal Information Protection and Electronic Documents Act) compliance

  • Australia: Privacy Act 1988 and Australian Privacy Principles (APPs) compliance

  • We adhere to Apple App Store Guidelines for health data privacy and security

  • We comply with Google Play Store Developer Program Policies and User Data requirements

7.2 HEALTH DATA SPECIFIC PROTECTIONS

  • Health data is encrypted using AES-256 encryption both in transit (TLS 1.3) and at rest

  • Access to health data is restricted to authorized personnel only on a need-to-know basis

  • Health data is stored separately from personally identifiable information where possible

  • We conduct regular third-party security audits and vulnerability assessments

  • We employ multi-factor authentication for account access

  • Health data is stored on HIPAA-compliant cloud infrastructure

  • We maintain detailed audit logs of all health data access

7.3 APP STORE COMPLIANCE

  • Apple HealthKit: Data accessed through HealthKit is not shared with third parties for advertising or marketing

  • Google Fit: Health and fitness data is not used for advertising purposes

  • Sensitive permissions are requested only when necessary and with clear user disclosure

  • Location data (if collected) is not used to build user profiles for advertising

  • We provide clear, conspicuous disclosure of health data collection and use

7.4 USER RIGHTS BY JURISDICTION

  • Right to access all personal and health data (All jurisdictions)

  • Right to correct or modify personal and health data (All jurisdictions)

  • Right to delete personal and health data - "Right to be Forgotten" (GDPR, CCPA)

  • Right to data portability in machine-readable formats (GDPR, CCPA, PIPEDA)

  • Right to opt-out of data sales (CCPA) - We do not sell health data

  • Right to withdraw consent for health data processing (GDPR, Australia)

  • Right to lodge complaints with data protection authorities (GDPR, PIPEDA, Australia)

  • Right to know what personal information is collected, used, and shared (CCPA)

7.5 DATA TRANSFER AND STORAGE

  • Health data may be transferred and stored in the USA and other jurisdictions

  • For EU users: Data transfers comply with GDPR requirements including Standard Contractual Clauses

  • For Canadian users: Cross-border data transfers follow PIPEDA guidelines

  • For Australian users: Overseas data transfers comply with APP 8

  • We ensure all data processors maintain equivalent security standards

7.6 DATA BREACH NOTIFICATION

  • USA: Notification within 60 days for HIPAA breaches; immediate for state law requirements

  • Europe: Notification within 72 hours to supervisory authorities (GDPR Article 33)

  • Canada: Notification to Privacy Commissioner and affected individuals for real risk of significant harm

  • Australia: Notification to OAIC and affected individuals for eligible data breaches

  • Notifications will include the nature of the breach, affected data types, and recommended protective actions

7.7 CHILDREN'S PRIVACY

  • Minors may use the App with verifiable parental/guardian consent, particularly those with pediatric conditions such as Juvenile Idiopathic Arthritis (JIA), Juvenile Lupus, or other chronic conditions requiring health monitoring

  • For children under 13 (USA - COPPA): Parents or legal guardians must create and manage accounts on behalf of minors

  • For children under 16 in the EU (GDPR): Parental or guardian consent is required for data processing

  • Parents/guardians are responsible for all account activity and health data entered for minors

  • Parents/guardians maintain full control over the minor's health data, including access, modification, and deletion rights

  • If we discover accounts created by children without proper parental consent, the account will be suspended pending verification of parental consent

  • We collect only health information necessary for the App's functionality and do not use children's data for marketing or advertising purposes

  • Parents/guardians may contact us at any time to review, modify, or delete their child's data

7.8 SECURITY LIMITATIONS

While we employ best efforts and industry-standard practices to maintain data security, no system is completely impenetrable. We cannot guarantee absolute security against sophisticated cyber attacks, zero-day vulnerabilities, or unauthorized access. User assumes all risks associated with data transmission and storage.

8. SUBSCRIPTION, PAYMENTS, AND BILLING

8.1 SUBSCRIPTION PLANS AND PRICING

The App offers the following subscription tiers:

TierMonthlyYearly Savings. Premium$2.99 $19.99. 44% off. Premium Plus $4.99. $29.99. 50% off. Elite$12.99 $79.99. 49% off

  • Features: All Premium+ features plus Enhanced Chronicity AI, Doctor-Ready Clinical Reports, Real-time Health Insights

  • Prices are displayed in local currency in the App Store or Google Play Store at the time of purchase

  • Prices may vary by region due to exchange rates and local taxes

  • All prices are subject to applicable taxes and fees as determined by your region

  • The Company may modify pricing with reasonable notice; existing subscribers maintain their rate until renewal

8.2 FREE TRIAL

  • New users may be eligible for a free trial period as displayed at the time of subscription

  • Free trials automatically convert to paid subscriptions unless cancelled before the trial ends

  • You will be charged on the first day after your free trial expires

  • Only one free trial per Apple ID or Google account

8.3 AUTOMATIC RENEWAL

  • Subscriptions automatically renew at the end of each billing cycle unless cancelled at least 24 hours before the end of the current period

  • Your account will be charged for renewal within 24 hours prior to the end of the current period

  • Charges will be applied to the payment method on file with the App Store or Google Play Store

  • User may cancel at any time through their App Store or Google Play Store account settings

  • Cancellation takes effect at the end of the current billing period

  • Users retain access to premium features until the end of the paid period

8.4 HOW TO CANCEL

  • iOS: Go to Settings > [Your Name] > Subscriptions > Chronicity > Cancel Subscription

  • Android: Go to Google Play Store > Menu > Subscriptions > Chronicity > Cancel

  • Deleting the app does not cancel your subscription

8.5 REFUNDS

  • Refund eligibility is subject to App Store/Play Store policies

  • We do not provide direct refunds; all refund requests must be processed through:

  • No refunds for unused portions of a subscription period

  • Free trial conversions are subject to app store refund policies

8.6 PAYMENT DISPUTES

  • User is solely responsible for all charges incurred through their account

  • Billing disputes must be reported within thirty (30) days of the charge

  • We are not responsible for billing errors caused by incorrect payment information provided by User

  • Contact your app store provider for billing support and dispute resolution

9. INTELLECTUAL PROPERTY RIGHTS

9.1 COMPANY OWNERSHIP

All content, materials, design, functionality, software, source code, text, graphics, logos, icons, images, audio clips, video clips, data compilations, and all other elements comprising the App are the exclusive property of the Company or its licensors and are protected by international copyright, trademark, patent, and other intellectual property laws.

9.2 LIMITED LICENSE

The Company grants User a limited, non-exclusive, non-transferable, revocable license to use the App solely for User's personal, non-commercial purposes in accordance with these Terms. This license does not permit:

  • Copying or reproducing the App or any of its contents

  • Modifying or creating derivative works

  • Selling, renting, leasing, or licensing the App to third parties

  • Publicly displaying or performing the App's content

9.3 TRADEMARK

The Chronicity name, logos, and associated marks are trademarks of the Company. User may not use these marks without express written permission.

9.4 INTELLECTUAL PROPERTY THEFT AND ENFORCEMENT

Downloading, decompiling, reverse engineering, or otherwise accessing this App for the purpose of copying, replicating, or creating competing products based on its processes, designs, algorithms, user interface, features, or functionality shall constitute intellectual property theft and unfair business practices. Any such unauthorized use will result in:

  • Immediate legal action seeking injunctive relief and monetary damages

  • Claims for all revenue and profits derived from any infringing product or service

  • Recovery of all legal fees, costs, and expenses incurred in enforcement

  • Statutory damages as provided under applicable intellectual property laws

  • Criminal referral where applicable under computer fraud and trade secret laws

The Company actively monitors for intellectual property violations and will vigorously pursue all available legal remedies against any individual or entity that infringes upon our proprietary rights.

10. USER-GENERATED CONTENT

10.1 GRANT OF RIGHTS

By uploading, submitting, or inputting any data, content, or health information into the App ("User Content"), User grants the Company:

  • A worldwide, non-exclusive, royalty-free license to store, process, analyze, and use User Content to provide and improve the Service

  • The right to use User Content for aggregate, anonymized analytics and research purposes

10.2 USER RESPONSIBILITY

User is solely responsible for all User Content and represents and warrants that:

  • User owns or has rights to all User Content

  • User Content does not violate any third-party rights

  • User has obtained all necessary consents and permissions

10.3 COMPANY NOT RESPONSIBLE

The Company is not responsible for review, verification, or management of User Content. However, the Company reserves the right to remove, modify, or suspend access to any User Content that violates these Terms or applicable law.

11. MODIFICATIONS, UPDATES, AND FEATURE CHANGES

11.1 RIGHT TO MODIFY

The Company expressly reserves the absolute right, at its sole discretion, to:

  • Modify, update, enhance, or alter the App and its features at any time without prior notice or liability

  • Add, remove, suspend, or discontinue any features, functionalities, or services

  • Change the pricing, billing terms, or subscription structure

  • Modify user interface, design, or operational procedures

  • Implement new features or experimental functionalities

11.2 UNRELEASED FEATURES

The Company expressly reserves the right to remove, modify, delay indefinitely, or never implement any announced, advertised, or promised features, functionalities, or services that have not yet been formally released in a production version of the App. Users should not rely on the availability of any announced but unreleased features.

11.3 BETA AND EXPERIMENTAL FEATURES

Any features, functionalities, or services labeled as "beta," "experimental," "alpha," "preview," or similar designations are provided on an "as-is" basis and may be subject to substantial modification or removal without notice or liability.

11.4 NO LIABILITY FOR CHANGES

The Company shall have no liability to User for any modification, suspension, or discontinuation of any feature or service, including features that were previously promised, advertised, or announced.

12. LIMITATION OF LIABILITY AND DISCLAIMERS

12.1 DISCLAIMER OF WARRANTIES

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • The App is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, express, implied, or statutory

  • The Company disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement

  • The Company does not warrant that the App will be uninterrupted, error-free, secure, or free from viruses or malicious code

  • The Company does not warrant the accuracy, completeness, reliability, or timeliness of any data or information provided by the App

  • The Company makes no representations regarding the medical accuracy, clinical validity, or therapeutic value of any health information

12.2 LIMITATION OF DAMAGES

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • The Company shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of data, loss of profits, loss of business opportunity, or business interruption

  • This limitation applies regardless of the form of action or the basis of the claim, whether arising in contract, tort, negligence, strict liability, or otherwise

  • User's exclusive remedy for any claim is limited to the amount User paid for the App in the twelve (12) months preceding the claim

  • Some jurisdictions do not permit the exclusion of certain damages, so the above limitations may not apply to all Users

12.3 HEALTH-RELATED LIMITATIONS

The Company shall not be liable for:

  • Any health decisions, medical choices, or healthcare actions taken based on App data or information

  • Any adverse health outcomes, medical complications, disease progression, or health deterioration

  • Incorrect, incomplete, or misleading health data entered, calculated, or displayed by the App

  • Any reliance upon App data in place of professional medical consultation or diagnostic testing

  • Any delayed or missed medical diagnoses, treatments, or interventions

  • Any emergency situations, medical crises, or life-threatening conditions

  • Medication errors, dosing mistakes, or adverse drug reactions

  • Nutritional deficiencies or adverse dietary outcomes

  • Mental health impacts or psychological distress related to health tracking

12.4 AI-SPECIFIC LIMITATIONS

The Company shall not be liable for:

  • Errors, inaccuracies, or misleading information generated by AI algorithms

  • Health decisions made based on AI-generated insights, predictions, or recommendations

  • Failure of AI features to detect or predict health issues or disease flares

  • Biased or discriminatory outcomes from AI analysis

  • Privacy breaches or data exposure through AI processing

13. INDEMNIFICATION

User agrees to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, licensees, and successors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

  • User's use or misuse of the App

  • User's violation of these Terms

  • User's violation of any applicable law or third-party rights

  • User Content or any health data submitted by User

  • User's healthcare decisions or actions taken based on App information

  • Any medical outcomes or health complications related to User's use of the App

  • Any negligence or willful misconduct by User

This indemnification obligation shall survive any termination of these Terms.

14. TERMINATION AND SUSPENSION

14.1 TERMINATION BY COMPANY

The Company reserves the right, at its sole discretion and without liability, to:

  • Suspend or terminate User's account and access to the App at any time and for any reason

  • Terminate User's account for violation of these Terms

  • Suspend access for fraudulent, illegal, or abusive activity

  • Terminate without cause, advance notice, or explanation

14.2 EFFECT OF TERMINATION

Upon termination:

  • User's right to use the App immediately ceases

  • All data stored in User's account may be deleted or retained at Company's discretion

  • Company may delete or anonymize all User Content

  • All payment obligations remain in effect

14.3 TERMINATION BY USER

User may terminate their account and subscription at any time through the App's settings or by contacting support. Termination does not create any obligation for refunds.

15. AMENDMENTS AND MODIFICATIONS TO TERMS

15.1 MODIFICATION RIGHTS

The Company may modify these Terms at any time without prior notice. The Company is not obligated to provide advance notice of material changes.

15.2 NOTIFICATION

Material changes will be communicated via:

  • In-app notifications

  • Email notification (if available)

  • Posted updates on the Company website

15.3 ACCEPTANCE

User's continued use of the App after any modification constitutes User's acceptance of the modified Terms. If User does not agree to the modifications, User must discontinue use of the App.

16. GOVERNING LAW, JURISDICTION, AND DISPUTE RESOLUTION

16.1 GOVERNING LAW

These Terms shall be governed by and construed in accordance with the substantive laws of the United States, without regard to its conflict of law principles or the United Nations Convention on International Sale of Goods.

16.2 EXCLUSIVE JURISDICTION

User consents to the exclusive jurisdiction of the state and federal courts located in the United States and waives any objection to venue.

16.3 ARBITRATION

Any dispute arising out of or relating to these Terms or the App shall be resolved through binding arbitration in accordance with the American Arbitration Association (AAA) Commercial Arbitration Rules, rather than in court litigation.

16.4 CLASS ACTION WAIVER

User waives the right to bring or participate in any class action lawsuit, collective action, or representative action against the Company. All claims must be brought individually.

17. LIABILITY LIMITATIONS AND LEGAL PROTECTIONS

17.1 ASSUMPTION OF RISK

User expressly assumes all risks associated with the use of the App, including but not limited to:

  • Data loss or corruption

  • Service interruptions or outages

  • Security breaches or unauthorized access

  • Health-related risks or adverse outcomes

17.2 COMPANY PROTECTION

By using the App, User expressly releases, discharges, and holds harmless the Company from any and all claims for damages, injuries, or losses whatsoever.

17.3 FORCE MAJEURE

The Company shall not be liable for any failure or delay in performance under these Terms caused by circumstances beyond reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, or infrastructure failures.

17.4 THIRD-PARTY INTEGRATIONS

The App may integrate with third-party services, platforms, or systems. The Company is not responsible for the performance, availability, security, or functionality of third-party services.

18. SEVERABILITY AND WAIVER

18.1 SEVERABILITY

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be severed, and the remaining provisions shall remain in full force and effect.

18.2 WAIVER

The Company's failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by authorized representatives of the Company.

19. ENTIRE AGREEMENT

These Terms, together with the Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement between User and the Company regarding the App and supersede all prior negotiations, understandings, and agreements, whether written or oral.

20. CONTACT AND LEGAL INQUIRIES

For inquiries, disputes, or legal matters related to these Terms, contact:

Chronicity Legal Department
Email: legal@chronicity.app
Response timeframe: Within 5-10 business days

For general support questions, use the in-app support feature.

IMPORTANT LEGAL NOTICE

By using Chronicity, you:

  • Acknowledge that you have read and fully understand these Terms of Service

  • Expressly agree to be bound by all terms and conditions contained herein

  • Understand that the App is NOT an FDA-approved medical device and is not intended for clinical use

  • Understand that the App is not a substitute for professional medical advice, diagnosis, or treatment

  • Accept all risks associated with using this App for health tracking and monitoring

  • Accept the limitation of liability and legal protections afforded to the Company

  • Waive the right to pursue litigation in favor of binding arbitration

  • Consent to the exclusive jurisdiction and governing law provisions

  • Understand that AI features may produce errors and should not be relied upon for medical decisions

  • Agree to seek professional medical advice for all health-related decisions

Your continued use of the App constitutes your binding legal acceptance of these Terms.